Yes I do ship internationally. International shipping is calculated at checkout. Please note that international shipping takes longer and may have import fees/duties when you receive your package.

Tracking info will be sent to your email when your order is shipped out. Timing depends on whether it is an International or a Domestic order. All orders within the U.S. are considered domestic orders and they are shipped and delivered within 7-10 business days. Please see International Orders for more details.

I put my heart and soul into making my stained glass artworks- so I take extra care packaging them to make sure they arrive safe! I package them using "box in a box" technique that is used for shipping pottery. They are packed tightly in one box with extra padding, and then put into a shipping box with even more padding. I have yet to have an item get damaged during transit and am proud of it!

We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 7 business days, please contact me at savannah@hidden-houses.com

Custom orders will take longer to ship due to my production time. Please reach out if you have any questions!

I handle refunds on a case-to-case basis. Please reach out at savannah@hidden-houses.com if you have a problem with your order.